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OUR TERMS AND CONDITIONS
We do try very hard to make every occasion as memorable and enjoyable as possible, unfortunately and very rarely, things do go wrong. In our business, when things go wrong, the disappointment factor is truly enormous. In all cases we will do our best to minimise the effects of any such problems. Bookings are accepted only on condition that the Hirer understands and accepts these terms and conditions and that payment of the deposit signifies such full and unconditional acceptance by the Hirer.
1. PAYMENT TERMS
(a)A non refundable deposit of $100.00 per vehicle is to be paid at the time of booking . A vehicle is not considered to be "held" for any booking until that deposit is received and the booking thereby 'confirmed'
(b)The outstanding balance is due and is payable no later than one calendar month prior to the hire date
2. CANCELLATION
(a)At any time in the period to 2 months prior to the date of hire, 100% of the monies already paid will be forfeited
(b)At any time within the 1 month period prior to the date of hire, all monies already paid will be forfeited and any outstanding balance is still to be paid
(c)At any time in the 3 months prior to the date of hire, 75% of all monies paid will be forfeited
3. TIME OVER RUNS
(a)The client expressly agrees to pay immediately and without question for any time over-runs at the rate of $75.00 per car per half-hour or part thereof. Where a credit card has been used for earlier payment, then the over-run fee will be automatically charged to that card.
(b)Where solely in the opinion of the chauffeur the time over-run is becoming of such a magnitude that other operations of the company are being jeopardised, the chauffeur will advise the client accordingly and may immediately depart. No compensation will be given should this situation arise.
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